Lead routing & CRM updates
Internal workflows & task triggers
Follow-ups, reminders, and notifications
Eliminates manual admin work
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Lead qualification
Objection handling
Appointment setting
Pre-sales conversations
This Agent often works alongside the receptionist.
Customer questions
After-hours support
Status updates & FAQs
Reduces support tickets
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Calls, texts, chat
Immediate response to inquiries
Lead capture + routing
Appointment booking
Often deployed as the first layer of a multi-agent system.
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